Frequently Asked Questions

You’ve got questions, we’ve got answers.

Digital Downloads & Printables

The instant gratification stuff!

How do I receive my printable files?

It’s magic (almost)! Immediately after your purchase, you will see a download link on the checkout confirmation page. You will also receive an email with a link to access your files.

Tip: If you don’t see the email within 5 minutes, check your Spam or Promotions folder. The internet gets hungry sometimes.

Where should I print my files?

You have options!

  1. Home Printer: Perfect for checklists, kids' activities, and planners.

  2. Local Copy Shop: For high-quality art prints or invitations, we recommend Staples, FedEx Office, or a local print shop. We suggest printing on "Cardstock" for a professional feel.

Do these files expire?

No! Once you download them, they are yours forever. Save them to your computer so you can print them next year, too.

Can I share the file with my friend?

We love that you want to share, but these files are for personal use only. If your friend loves the design, please send them a link to our shop! (We’re a small business, and every sale truly helps).

 

Orders & Payments

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and Shop Pay.

Where can I enter my discount code?

On the checkout page, look for the box that says "Gift card or discount code." Type it in and hit "Apply" before you pay.

 

Still need help?

We are real people who love to help.

If you couldn't find your answer here, reach out to us through our Contact Us Form.

We typically reply within 24–48 hours (M–F).

 

 

Developer/Setup Notes for You:

  1. Create the Page: Go to Shopify Admin > Online Store > Pages. Click "Add Page." Title it FAQ.

  2. Formatting: Use the "Paragraph" style for the answers and Heading 3 (H3) or Bold for the Questions. This makes it easy to scan on mobile.

  3. The Email Address: Since you haven't set up a professional email yet (to save money), use a dedicated Gmail like onmanyoccasions@gmail.com. Do NOT use your personal private email.

  4. Add to Menu: Once the page is saved, go to Online Store > Navigation. Add the FAQ page to your Footer Menu (Standard practice) and your Main Menu (under "About" or "Contact").

One final "Pro Tip" for the Solo Founder:

As soon as you get an email question twice, add it to this page. This page should be a living document that grows with your business.